RV Park Manager Position

AZ, NM or TX
Denise & Douglas Nicholas
2521 N. Main St., Unit 1, #203
Las Cruces, New Mexico 88001
575-680-0893

Dnsbayer@aol.com

 

On-site Resident Manager / Motel Manager / Customer Service

Administration ~ Maintenance ~ Operations

 

Comprehensive experience in the customer service industry.  These skill sets have successfully transferred into my current employment as a resident manager for a 99 unit land leased community.  Results oriented professional with proven success in problem analysis and resolution.  Skilled in business and operational functions including tenant retention, preventative maintenance, energy management, property improvement, marketing, lease/contract development and safety and security.  Continually learning and understanding of the manufactured housing community industry compliances and government regulations.  Technical skills include MS Word, Excel, Word Perfect and Manage America based rent roll.

 

Core Competencies

 

* On-Site Management           *Tenant Relationships           *Large Community Experience    (99 spaces)

* Maintenance Budget           * Rent Collections                  * Sales and Contracts

* Evictions, Landlord Liens      *Landscaping and Repairs    *Security & Background Checks

*Motel Management

*Housekeeping, Front desk

 

Professional Experience

 

Edgelake LLC dba Edgelake MHP

3928 21st Ave SE, Office-M

Lacey, WA 98503

May 2007 to August 2009

On-site Resident Manager

 

Daily Responsibilities

 

Manage daily operations, including maintenance and improvements of residential properties.  Positively communicate with residents on a regular basis to ensure their needs are consistently met.  Verify the eligibility of prospective residents following government regulations and company policies; coordinate resident entrance and exit procedures.  Collect monthly rental payments, make deposits and submit a monthly report of all accounting.  Conduct routine inspection of grounds, facilities and equipment to determine and organize repairs and/or maintenance.  Investigate complaints, disturbances and violations resolving the issue adhering to management rules, regulations and guidelines.  Maintain records and reports of rental activity, maintenance and operating costs.  Utilize solid experience in pool and yard maintenance, landscaping.  Acquired experience in showing and sales of manufactured homes per residents requests.

 

Selected Accomplishments

 

1       Successfully delivered top quality service for large Manufactured Housing Community Park.

2       Initiated community improvements, raising park from a 2 star to a 3 star rating within two years.

3       Wrote and distributed community newsletter, contributing to a positive community environment.

4       Organized block watch program for the community resulting in greater security for the residents.

5       Implemented intensive development plans, cleaning up the park, landscaping and improving the lighting.

6       Established positive relationships with the residents with clear communication channels regarding contractual agreements, company obligations and payment schedules.

 

If this position requires a management team, my husband Douglas A. Nicholas was on payroll at Edgelake MHP as a management/maintenance aide previously for the evenings and weekends.  He currently works full-time in the Transportation Industry.  We are currently seeking a rewarding team based position similar to that position held at Edgelake LLC.  A resume/application will be submitted upon request.